Senior IT Support Engineer with 8+ years experience in high-growth environments. Ex-iwoca & Medik8. I specialise in building resilient IT infrastructures and scaling operations — managing cross-platform fleets for 500+ employees across four international offices.
Expert in MDM solutions (Mosyle, SimpleMDM, Apple Business Manager), Google Workspace administration, and ISO 27001 best practices. Successfully onboarded 250+ employees, implemented Snipe-IT for asset management, and leveraged Jira Service Management to significantly reduce helpdesk inflow.